Terms of Service

UNSTD TERMS OF SERVICE

Last Updated: Jan 12, 2025

Welcome, and thank you for your interest in UNSTD (“UNSTD,” “we,” or “us”), our website at unstd.in (the “Site”), and our related services, including networks, mobile applications, electronic communications (email, SMS, WhatsApp), and other services provided by us (together with the Site, the “Service”). These Terms of Service are a legally binding agreement between you and UNSTD regarding your use of the Service.


1. Acceptance of Terms

By using the Service, including accessing the Site, registering for an account, or purchasing products, you agree to be bound by these Terms and the Privacy Policy. If you do not agree, you may not use the Service.


2. Eligibility

You must be at least 18 years old to use the Service. Users under 18 may use the Service only under parental or guardian supervision and consent. By agreeing to these Terms, you confirm compliance with Indian laws and regulations.


3. Account Registration

To access most features, you must register for an account. You are responsible for maintaining the confidentiality of your account and password. Notify us immediately at care@unstd.in if you suspect unauthorized access.


4. Orders, Payment, and Returns

4.1 Order Fulfillment

Products are sold under a shipment contract. Risk of loss and title pass to you upon delivery to the shipping carrier.

4.2 Payments

We accept payments via Indian payment platforms, including UPI, Net Banking, Credit/Debit Cards, and Paytm. Payments are processed through secure payment gateways compliant with the Reserve Bank of India (RBI) regulations.

4.3 Returns and Refunds

Returns are accepted within 30 days of delivery for unused items in their original condition with proof of purchase. Non-returnable items include personalized products, clearance items, and items marked “Final Sale.” Shipping charges are non-refundable, and you are responsible for return shipping costs.


5. Prohibited Conduct

You agree not to:

  • Use the Service for illegal activities or in violation of Indian laws.
  • Post content that is defamatory, obscene, or harmful.
  • Violate intellectual property rights.
  • Distribute viruses, malware, or malicious software.

6. User Content

You retain ownership of any content you upload to the Service. By uploading content, you grant UNSTD a license to use, modify, and distribute it. We reserve the right to remove content that violates these Terms.


7. Dispute Resolution

7.1 Governing Law

These Terms are governed by the laws of India, with exclusive jurisdiction in the courts of Delhi.

7.2 Arbitration

Disputes will be resolved through binding arbitration conducted in India under the rules of the Indian Arbitration and Conciliation Act. Both parties waive their right to a jury trial or class action.


8. Shipping and Delivery

We deliver to locations across India through partnered courier services. Delivery timelines may vary depending on your location. We are not responsible for delays caused by external factors like natural disasters, strikes, or government regulations.


9. Privacy Policy

We collect and use your data according to our Privacy Policy, which complies with Indian data protection laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.


10. Mobile Messaging (SMS/WhatsApp)

By opting into our SMS or WhatsApp services, you agree to receive marketing messages. Message and data rates may apply as per your mobile carrier. To opt out, reply with “STOP” or contact us via care@unstd.in.


11. Limitation of Liability

UNSTD will not be liable for indirect, incidental, or consequential damages arising from your use of the Service. Our total liability is limited to the amount you paid for the Service in the past 12 months.


12. Contact Information

For any questions or support, you can reach us at:

  • Email: care@unstd.in
  • Phone: +91 928-977-5075
  • Address: Sector-9, Rohini, Delhi-110085, India

These Terms constitute the entire agreement between you and UNSTD. We reserve the right to  update or modify these Terms at any time, with changes effective upon posting on the Site.