RETURN POLICY

UNSTD Clothing - Return & Exchange Policy

  • 7-Day Return & Exchange Policy: You have 7 days from receiving your order to request a return or exchange.

  • Orders Above ₹1,000: Returns are not applicable. Only one-time exchange is allowed. If you don’t want an exchange, we will issue a coupon for the order value.

  • Free Gifts: Non-returnable & non-exchangeable.

  • Sale Items: Exchange only (no returns allowed).

Return & Exchange Process

  • Items must be unused, with tags, and in original packaging.
  • Reverse pickup available for ₹89.
  • Exchange can only be done once per order (no multiple exchanges).
  • If an exchange has been made, the item cannot be returned later.
  • To start a request, email care@unstd.in or connect with us on WhatsApp.

Refunds & Coupons

  • Refunds for returns (above ₹1,000) will be given as a coupon.
  • If exchanging for a lower-value item, the balance amount will be issued as a one-time-use coupon (no partial redemptions).
  • All coupons issued in any case are one-time-use only (no partial redemptions).
  • Refunds are processed after we receive and inspect the return.

Damages & Issues

  • If you receive a damaged, defective, or wrong item, contact us immediately for a resolution.

For any queries, reach out to care@unstd.in or WhatsApp.