RETURN POLICY
UNSTD Clothing - Return & Exchange Policy
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7-Day Return & Exchange Policy: You have 7 days from receiving your order to request a return or exchange.
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Orders Above ₹1,000: Returns are not applicable. Only one-time exchange is allowed. If you don’t want an exchange, we will issue a coupon for the order value.
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Free Gifts: Non-returnable & non-exchangeable.
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Sale Items: Exchange only (no returns allowed).
Return & Exchange Process
- Items must be unused, with tags, and in original packaging.
- Reverse pickup available for ₹89.
- Exchange can only be done once per order (no multiple exchanges).
- If an exchange has been made, the item cannot be returned later.
- To start a request, email care@unstd.in or connect with us on WhatsApp.
Refunds & Coupons
- Refunds for returns (above ₹1,000) will be given as a coupon.
- If exchanging for a lower-value item, the balance amount will be issued as a one-time-use coupon (no partial redemptions).
- All coupons issued in any case are one-time-use only (no partial redemptions).
- Refunds are processed after we receive and inspect the return.
Damages & Issues
- If you receive a damaged, defective, or wrong item, contact us immediately for a resolution.
For any queries, reach out to care@unstd.in or WhatsApp.